Antenna manufacturer

FAQ’s

Home » FAQ’s

Q: What makes you different from the other antenna manufacturers? Why should I buy from you?

A: High Quality- 98% approval for samples for testing purpose.

Low Cost- Our running cost is 15-30% lower than competitors.

Reliable Performance- We have more than 15 years’ R&D experiences

and 6 years’ OEM experiences for leaders in the area.

Service: We offer free samples and one-shop service for potential customers.

 “The best color in the whole world, is the one that looks good, on you! 

Q: I see many antennas websites making a lot of nice claims. How do I know who is telling the truth and which are trustworthy to work with?

A:  We only get one chance to give you a good first impression. Our business principle is excellent quality & competitive & best service. That’s the only reason help us survive in the market and drive old customers to repeat orders to us and recommend us to their friends.

Q: I need several items, but I have never purchased antennas before. 

How do I know what products and spec. I need?

A:60% of customer is new in antennas field. We have a professional team help you to find out what you exact need, you just need to give us a rough idea of your applications. The engineers will offer you detail layout drawing very soon.

Q: Why and how shall I order samples for testing purpose?

A: Samples for testing purpose is very crucial for the success of your projects.

You will never know the result until you do the test.

Emails us what you need, models and the quantity, a PI will be sent to you for payment.

Q: How shall I make the payment for samples or trial order?

A:  We accept PayPal, West Union, MoneyGram and T/T etc.

Q: How will you make the shipment and how long it will take?

A: Usually, it will take 3-4 days by DHL/FedEx/TNT/UPS in most of countries and areas.

It depends on the location of destinaton.

By the way, “Freight prepaid ” is strongly recommended to save the cost compared with “Freight collect”.

Q:What’s the warranty time of your products?

A:Usually 3 years (from goods received) , It depends on antenna type. During the warranty time, we are responsible for the quality issues (except the man-made sabotage or other damages made by customers themselves).

Q:Where I can see your products ? 

A:You are always welcome to visit our factory in China at you convenient time. Alternatively our antenna products have been exporting to around 30 different countries and areas. please contact us by E-mail, we’ll show you our existing clients to you.

Q:What’s the MOQ for my order? What’s the lead time for my order?

A:Usually the MOQ is 100pcs, we also accept small quantity order. Standard lead time is 1-2 weeks after order confirmation. For urgent job it can be negotiable

Q:I wish to buy different items mix in one container, is it possible for you?

A:Yes we often mix different items in one container to help customers benefit from sea freight cost.